Manor House Surgery

NOTICE OF EARLY BRANCH SITE CLOSURE AT HADFIELD & HOWARD STREET WEF Monday 07 July 2025

IMPORTANT NOTICE TO PATIENTS

To enable us to manage our busiest times more effectively, we have made the decision to change the closing times at our

HADFIELD and HOWARD STREET sites

This will come into effect on

Monday 07 July 2025

HADFIELD and HOWARD STREET will close at

5pm each day Monday to Friday 

This change enables us to respond to demand more effectively by managing face-to-face contacts and telephone calls more efficiently.

·        There will be no change to our appointment availability at either site. Clinic times will simply be brought forward and finish by 5pm

·         Our main site will remain open until 6.30pm daily

·         Telephone lines will remain open between 8.00am and 6.30pm 

Should you need to attend the practice for any reason between 5pm and 6.30pm, please attend the main site at:

Manor House Surgery, Manor Street, Glossop, SK13 8PS 

Thank you for your understanding and co-operation

Contact us online2

TRIAGE FEEDBACK SURVEY RESULTS

In October 2024 we asked patients to complete a short survey about our implementation of the online triage appointment system. We had 84 responses in total. We discussed the findings at our most recent patient participation group (PPG) meeting in February. Below are the findings from the survey.

TRIAGE FEEDBACK SURVEY OUTCOMES.pdf

Health A to Z

Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.

Medicines A to Z

Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

GLOSSOP, HADFIELD & HOWARD STREET PATIENT PARTICIPATION GROUP

GLOSSOP, HADFIELD & HOWARD STREET PATIENT PARTICIPATION GROUP (PPG)

Welcome to Manor House Patient Participation Group

We are a friendly, inclusive group of volunteer patients from a variety of backgrounds who are interested in health and healthcare issues. We discuss and identify ways in which we can engage with other patients and support the surgery. We meet regularly once a month and work closely with the staff providing positive contributions to the services and facilities offered by the practice. The PPG is an important forum for patients’ views to be shared with the GPs and staff and for the surgery to discuss their proposed developments.

 Our aims are:-

  • To offer opinions in a constructive manner and to put forward ideas on behalf of patients.
  • To improve the provision of health care.
  • To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
  • To provide assistance in the development of new services.
  • To encourage a spirit of self help and support amongst patients to improve their health and social care.

 For PPG members:-

  • To gain a better understanding of how the surgery functions
  • To learn about the NHS and its services
  • To learn about health matters and how they should be managed

For the patients:-

  • To be encouraged to take more responsibility for their own health.
  • To gain a better understanding and knowledge of the practice.
  • To receive up-to-date information on practice matters and current health care issues
  • To have a forum to suggest positive ideas and voice concerns

For the practice:-

  • GPs and their staff are able to plan services with the help of patients.
  • To have a forum for GPs and staff to voice concerns, ideas and suggestions to patients.
  • To have closer links with the community for whom they care.

Click here for our PPG Constitution

 How you can help?

If you are a patient at Manor House and would like to be more involved in the practice, we would love to hear from you and involve you in our group. We meet, at the Howard Street Site, once a month for about 2 hours with alternate meetings including a GP and practice staff. To find out how to join see below.

 How to join

If you would like to register your interest in joining our Patient Participation Group or would like more information, please email our Secretary at manorhouseppg@hotmail.co.uk or contact us through the surgery reception on 01457 860860. We will return you call.

 We are affiliated to the National Association of Patient Participation. This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation and also to promote the support available from N.A.P.P. Find out more about them here.

 

Minutes of Meetings

Manor House PPG held it’s AGM for 2024 on Tuesday 24th September. Please click the link for the Chair’s Report for 2023-24 2023-24 Chairpersons Report.pdf

Minutes of recent meetings can be found below (please click the link)

PPG Meeting minutes April 2025.pdf

PPG Formal Meeting 11.2.25.pdf

PPG Minutes 10-12-24..pdf

 

Reasonable Adjustments

Please let us know if you require any reasonable adjustments  that may make your visit to the surgery easier.

This could be a quiet room, restricted lighting or a chaperone to assist at your appointment.

We are here to help as best we can

EASY READ

Did you know? that information can be provided in alternative formats such as Easy Read or large print and may also be available in different languages.  Please ask us for more information

your data matters

click here for further information

Page last reviewed: 11 June 2025
Page created: 04 October 2024